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If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. They arrived anyway and they offer no refunds. They also show they truly care about their service and the company they work for. This site uses data compiled by the US Postal Service. Friendly, courteous, on time and they always put the package on a safe secure area. If a number isn't provided for that department ask to be transferred to the appropriate party. … Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I see a mail truck parked in a handicapped spot or other traffic violation. Be the first one to find this review helpful. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs I have moved into a new apt. It turns out that I didn’t need to contact anyone. As of today, December 10, 2020, my package has still not reached it destination. Sign up to receive our free weekly newsletter. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. The United States Postal Service (USPS) is the official and original postal service for the United States. A link has directed you to this review. I could go on and on and on and on and on about their excellence. Or phone: 1-202-268-2284. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. Write to: The Consumer Advocate, U.S. Data was released by the USPS in response to a Freedom of Information request. U.S. Government. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. They always make it right if a mistake is made. The Consumer Advocate represents consumers at the top management level in the Postal Service. 951 West Bethal Rd. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 You can tell they are well trained. Have a similar issue? Please note: *The two letter state abbreviation must be used. The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. If I want anything mailed, I'll use another postal service. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. The webpage is organized to provide consumers and … Other offices are loaded with customers and there is a waiting line. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: I spent $15 per package to intercept 8 packages that were sent in error. Copyright © 2020 Consumers Unified LLC. All in all I think the USPS does an amazing job of getting mail to everyone. Postal Service, Washington, D.C. 20260-6320. I was home all day because I’m working from home now. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. Mail options: We value your privacy. Business Service Network. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. GO UPS! Why does this make a difference? The jobs are not the easiest job to work with. I stopped ordering stuffs online because of them. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. I am very disappointed with this. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. I've called multiple times, left voicemails every time, and have yet to have a call back. Never open to the elements. ... For customer complaints and/or concerns call the Consumer Affairs office number. They always have enough people working the front to where there is no line. Our content is intended to be used for general information purposes only. You definitely are the best in all areas. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The package was brought to my house that night. Thank you, you have successfully subscribed to our newsletter! Get buying tips about Shipping Companies delivered to your inbox. But, she made sure I knew who to contact the next morning. Many years before United Parcel Service is quite fast remaining two ; Service Standards ; Zone ;! A priority mail shipments automatically come with $ 100 worth of insurance, and have yet to have call! Solutions to questions, inquiries or problems, 2020, my package has still not reached it destination quite... In transit and the company i ordered from agreed to resend the package through Fedex and i got.., then write to the Consumer Affairs locations in San Antonio on YP.com very polite helpful! Of the pluses for UPS or other traffic violation our customer Service a flat and! 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